FREQUENTLY ASKED QUESTIONS

What is the delivery cost?


Delivery fees are based on weight.




How can posting be zero waste?


Posting an item is never truly zero waste, but we try our very best to reduce waste as much as we can by:

  1. Reusing packaging where possible, we ask you to do the same when our packaging reaches you.
  2. We use compostable packing tape.
  3. Stuffing when required is reused.
  4. We use the smallest possible parcel we can for your delivery without compromising the protection of your purchase.
  5. We don't print order sheets in each parcel, these will be emailed to you.




Can I order out of stock items?


No. Unfortunately not. When an item is back in stock it will show on the item.




Do you have a shop?


We don't currently have a bricks and mortar shop but this is something we are working hard on.





INFO

O U R  S T O R E

Zilch - Zero Waste

20 Barden Road

Tonbridge

TN9 1TX

O P E N I N G  H O U R S

Monday 9:30-3:30

Tuesday 9:30-3:30

Wednesday Closed

Thursday 9:30-3:30

Friday 9:30-3:30

Saturday 10:00-2:00

Sunday & Bank Holidays Closed

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